Tailor Size Guide
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last Updated: November 14, 2026
Table of Contents
1. Introduction
Welcome to Tailor Size Guide ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you install and use our Shopify application.
By installing and using Tailor Size Guide, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Store Information
When you install our app, we collect:
- Shop domain (e.g., your-store.myshopify.com)
- Store owner information (name, email) for authentication purposes
- Access tokens required to interact with your Shopify store
2.2 Product Information
We access and store:
- Product IDs for template assignments
- Product titles and images for display purposes in the app dashboard
2.3 Size Chart Data
We store data you create within the app:
- Size chart templates (names, categories, measurements, columns, rows)
- Custom tailor templates (measurement fields, fit preferences, collar options)
- Guide images you upload for measurement instructions
- Template-to-product assignments
2.4 Custom Order Information
When your customers submit custom measurements, we store:
- Order and line item IDs from Shopify
- Product information (title, variant, image)
- Customer measurements submitted through the size form
- Custom options (fit preferences, collar selections, stitching notes)
- Order status (pending, accepted, rejected, dispatched)
2.5 App Settings
We store your app configuration preferences:
- Button appearance settings (colors, text, styling)
- Table design preferences
- Custom order button configurations
3. How We Use Your Information
We use the collected information to:
Provide app functionality
Display size charts and custom measurement forms on your storefront
Process custom orders
Store and manage customer measurement data for custom tailoring
Maintain your preferences
Remember your template configurations and button styling
Authenticate your store
Verify your identity and maintain secure access to the app
Improve our service
Analyze usage patterns to enhance app features
4. Data Storage and Security
4.1 Storage Location
- Your data is stored securely on our servers
- Images are stored on Amazon Web Services (AWS) S3 in the ap-south-1 region
4.2 Security Measures
- Encrypted data transmission (HTTPS)
- Secure authentication via Shopify OAuth
- Access controls and authentication tokens
- Regular security updates
5. Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
Service Providers
With trusted third-party services (like AWS) that help us operate the app
Legal Requirements
When required by law, court order, or governmental authority
Business Transfer
In connection with a merger, acquisition, or sale of assets
6. Data Retention
| Data Type | Retention Period |
|---|---|
| Active Use | We retain your data as long as you have our app installed |
| After Uninstallation | Your data (templates, settings, assignments) may be retained for up to 30 days before permanent deletion |
| Customer Measurement Data | Custom order data is retained as part of your order history |
7. Your Rights
You have the right to:
Access
Request a copy of your stored data
Correction
Update or correct inaccurate data
Deletion
Request deletion of your data
Export
Receive your data in a portable format
To exercise these rights, contact us at the email address provided below.
8. GDPR Compliance
For users in the European Economic Area (EEA), we comply with GDPR requirements:
- We process data based on legitimate business interests and your consent
- We respond to data subject requests (access, rectification, erasure) within 30 days
- We implement appropriate technical and organizational security measures
Customer Data Requests
We handle mandatory Shopify compliance webhooks:
customers/data_request– Provide customer data upon requestcustomers/redact– Delete customer personal datashop/redact– Delete shop data after uninstallation9. Children's Privacy
Our app is designed for business use by Shopify merchants. We do not knowingly collect information from children under 13 years of age.
Our website, including the kids' size guides, is written for adults such as parents and store owners. It isn't directed at children under 13, and we don't knowingly collect their information or show them personalised ads.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Updating the "Last Updated" date at the top of this policy
- Sending a notification through the app (for significant changes)
Your continued use of the app after changes constitutes acceptance of the updated policy.
11. Third-Party Services
Our app integrates with:
Shopify
For store data, authentication, and order management
Amazon Web Services (AWS)
For image storage (S3)
Each third-party service has its own privacy policy governing data handling.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
14. Consent
By installing Tailor Size Guide, you consent to:
- Our Privacy Policy
- The collection and use of information as described herein
- Receiving communications related to the app's functionality
This version of the Privacy Policy is effective as of November 14, 2026.
Your Privacy Matters
We are committed to protecting your data and being transparent about how we use it.